Emergency Respite

Many carers worry about what would happen to the person they care for in an emergency. For instance, the carer might be taken ill suddenly, have an accident or be called away for work urgently. What would happen then? Crossroads Care Emergency Respite Service is there to ensure care in the home will be given by highly trained staff, thus giving carers peace of mind. What is more the service is funded entirely by West Sussex County Council.

Care Provision

Care can be provided for up to 48 hours or for 72 hours over a weekend or bank holiday. This enables someone to stay safely in their own home until the emergency is over or other care arrangements can be made.


To be eligible, the carer must be providing regular and substantial care for an adult who:

  • is either frail or have an illness, disability, sensory impairment or dementia.
  • lives at home in West Sussex

Available Help

The service is provided by trained staff who are able to take over the caring role. This might include support with:

  • washing
  • dressing
  • getting to the toilet
  • eating and drinking
  • generally keeping the person safe and comfortable

What constitutes an emergency?

A carer may have to suddenly go into hospital or perhaps may have an accident. Maybe a carer's close relative is taken ill or a carer needs support to attend a funeral of someone close. It could be there is a real risk to the carer's job on a particular occasion.

The emergency respite service is not intended for day to day respite care, short breaks, non emergency situations such as social occasions or hobbies or as replacement care when a home care provider has not turned up.

Crossroads Care can provide a regular respite service at an hourly charge should that be required.

Limitation on service

This service is offered subject to staff availability according to  the terms of the contract with West Sussex County Council and the funding available.

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